Wonder Dawn Tiles & Marbles

YOUR PRIVACY MATTERS

Privacy Policy

At Wonder Dawn Tiles & Marbles, we value your privacy and are committed to
protecting your personal information. This policy explains how we collect,
use, and safeguard the data you share with us.

1

Information We Collect

We collect information you voluntarily provide and data gathered automatically when you visit our website:

  • Name, phone number, and email address from enquiry or contact forms
  • WhatsApp number when you message us for product queries or design consultation
  • Delivery address when placing an order
  • Photos of your space that you share voluntarily for design recommendations
  • IP address, browser type, and pages visited (collected automatically via cookies)

We collect only what is necessary to serve you. We do not collect sensitive data such as financial details or government IDs.

2

How We Use Your Information

  • To respond to product enquiries and consultation requests
  • To process orders and arrange Pan India delivery
  • To provide personalised tile and design recommendations
  • To improve our website based on usage patterns
  • To comply with applicable legal obligations under Indian law

We will never send you unsolicited marketing messages. Communications from us are only in response to your enquiries.

3

Information Sharing

We do not sell, rent, or trade your personal information. Your data may be shared only in these limited cases:

  • Delivery partners — your address and contact for order fulfilment only
  • Trusted service providers — website hosting or analytics tools, bound by confidentiality
  • Legal requirements — if required by law, court order, or a government authority
4

Data Security

We implement reasonable technical and organizational measures to protect your data — including HTTPS encryption on our website and restricted internal access on a need-to-know basis.

We retain your information only as long as necessary for the purpose it was collected. While we strive to protect your data, no internet transmission is 100% secure.

5

Cookies

Our website uses cookies for basic functionality, anonymous analytics (e.g. Google Analytics), and remembering your preferences. You can disable cookies through your browser settings, though some features may be affected.

6

Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. You may also withdraw consent or opt out of communications at any time. To exercise these rights, contact us at inquiry@wonderdawntiles.in — we respond within 3–5 business days.

7

Third-Party Links & Children

Our site may link to external platforms (e.g. Google Maps). We are not responsible for their privacy practices. Our services are intended for individuals 18 years and older. If you believe a minor has shared data with us, please contact us immediately.

8

Policy Updates

We may update this policy periodically. The "Last Updated" date at the top will reflect any changes. Continued use of our website after an update constitutes your acceptance of the revised policy.